(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Steven Monroe
Steven Monroe
2026-02-14
throughout the years I've been through the home purchasing process 4 separate times. This has by far been the straight forward, and easy time I have every had. They know there stuff, and simply get it done.
Tina Doan
Tina Doan
2026-02-14
Steve and Minh did my loan and I’m very happy about it
Trudy T
Trudy T
2026-02-14
Eddie Troung was awesome. We live across the country but he was able to accommodate us being in different time zones and answered all of our questions in a timely manner. He walked us through step by step with all of the paperwork. Being bilingual was extremely helpful.
Thinhnybinbin “Bin”
Thinhnybinbin “Bin”
2026-02-14
They did great job. Hope see you soon.
Fei Li
Fei Li
2026-02-14
This is yet another time I refinanced my home loan with LoanFactory. The same easy online process with clear communications at every step. Customers get updates on rates in a real-time manner and can lock the rate through a simple click. The agents also call you to remind you of your next steps and provide advises without any pressure. I would highly recommend LoanFactory to anyone who needs home loan refinancing.
Shiva Reddy
Shiva Reddy
2026-02-13
Thank you, Swarna, for your exceptional support throughout my home loan process. Your dedication, prompt responses, and attention to detail made the entire experience smooth and stress‑free. I truly appreciate your commitment and the outstanding service you provided.
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